Privacy Policy
(This Privacy Notice was last updated on January 12, 2024)
This Privacy Notice (“Notice”) describes the privacy practices of Electronica Finance Limited with its registered office at, Audumbar, 101/1, Erandwane, Dr Ketkar Road, Pune, Maharashtra, India - 411 004 (known as “EFL”, “we”, “us”, or “our”) with respect to the personal data collected from individuals (users or visitors are referred to as “you” or “your” or “user”).
Unless otherwise set out below, each capitalized terms in this Privacy Notice shall have the meaning as set out in the Terms of Service or any other agreement (Such as the Loan Agreement, Loan Application Terms, etc.). In order to avail the Services, it shall be your responsibility to comply with both this Privacy Notice and any agreements. If the Notice is inconsistent with any provision contained in the specific agreements, EFL shall determine, in its sole and absolute discretion, which of the provisions shall control any such inconsistency or conflict.
This Notice applies to all the personal data processing activities of EFL across www.electronicafinance.com, clik.efl.co.in (“Website/s”), mobile application known as EFL Clik, www.electronicafinance.com/mobile-apps available on Google Play and Apple App Store ("Mobile Application”) and all EFL associated website/ mobile applications or any similar platform (hereinafter collectively, the “EFL Platform”).
BY CONTINUING TO USE THE EFL PLATFORM, PROVIDING US PERSONAL DATA, YOU CONSENT TO OUR PROCESSING OF YOUR PERSONAL DATA AS PER THIS PRIVACY NOTCIE. IF YOU DO NOT AGREE WITH THIS PRIVACY NOTICE, YOU MAY WITHDRAW YOUR CONSENT OR ALTERNATIVELY CHOOSE NOT TO PROVIDE YOUR PERSONAL DATA ON THE EFL PLATFORM.
IF YOU ARE ACCESSING THE EFL PLATFORM ON BEHALF OF A THIRD PARTY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH THIRD-PARTY WITH THIS PRIVACY NOTICE AND, IN SUCH AN EVENT YOUR USE OF THE EFL PLATFORM SHALL REFER TO USE BY SUCH THIRD PARTY. IF YOU DO NOT HAVE SUCH AN AUTHORITY (TO PROVIDE ANY PERSONAL DATA OF A THIRD PARTY) OR DO NOT AGREE WITH THIS PRIVACY NOTICE, THEN YOU SHOULD REFRAIN FROM USING THE EFL PLATFORM.
This Privacy Notice is an electronic record in the form of an electronic contract being compliant and construed in accordance with data protection laws of India such as:
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under The Information Technology Act 2000 (“Privacy Rules”),
- The Digital Personal Data Protection Act, 2023 (“DPDP Act 2023”) clauses in the Notice become operative once the Act becomes enforceable and
- Reserve Bank of India, Guidelines on Digital Lending ("Digital Lending Guidelines”).
For the purpose of this Privacy Notice, “Personal Data” means all information that can be used to personally identify a person or as may be defined as per the applicable data protection laws of India.
a. Contact Us, apply now, loan enquiry, customer service, channel partner enquiry:
You may choose to provide us Personal Data including but not limited to name, email, mobile number, location such as city. You may also share other Personal Data sets via our contact details or customer care numbers or live EFL chat support provided on the Platform. Voice recordings of conversations with our customer care agent may also be recorded. Further, communications which entail Personal Data may take place via WhatsApp.
b. Personal Data collected from Users of the Platform:
When you create an account on our Platform, we may collect certain Personal Data from you, including your full name, email address, mobile number, location, IP address, company name, username, and password and loan purpose.
c. Loan Applications Process:
Personal details (e.g., name, contact details including, residential or office/work address, date of birth, documents such as identity card/ passport details/ Aadhaar details/ PAN/ Voter ID/ driving license, and/ or education details), transaction history, balances, payment details, financial details (e.g., income, expenses, and/ or credit history), Images of documents/ photos required to avail any of our products/ services. Specimen signature(s) for processing of your instructions received by us through our various payment and delivery channels. Opinions provided by you to us by way of feedback or responses to surveys; Access to your mobile camera device for the functioning of many in-app functionalities for recording video including, but not limited to video KYC process and scan & pay etc.; One time access to your device location by way of using our app for KYC requirements; One time access to the microphone to record audio for carrying out video KYC process and voice typing etc.
d. Social Media:
We provide experiences on social media platforms that enable online sharing, communication and collaboration among users who have registered to use such platforms. We may collect Personal Data you provide by interacting with us via social media, such as images, pictures, videos or other information. Any content you post, such as pictures, videos, Information, opinions, or any Personal Data that you make available to other participants on these social platforms, is also subject to the terms of use and privacy policies of those platforms. Please refer to them to better understand your rights and obligations with regard to such content.
e. Personal Data collected for recruitment purposes:
We may collect your Personal Data when you apply for a job at EFL through the careers page on our Website.
We use cookies and/or similar in-house and third-party tracking tools to track user traffic patterns. Tracking tools also used are beacons, tags and scripts to collect and track information and to improve and analyze our Platform. You may choose to disable cookies through your browser settings. For more information, please refer to our cookie policy here.
You undertake that you shall be solely responsible for the accuracy, correctness, or truthfulness of the Personal Data shared with us whether of its own or any third party. In the event the you are sharing any Personal Data on behalf of a third person, you represent and warrant that you have the necessary authority to share such Personal Data with EFL, and have obtained a written consent from such third party and EFL shall not be responsible for verifying the same. You understand and acknowledge that such Personal Data shall be subject to the terms and conditions of this Privacy Notice.
We may process the Personal Data for the following purposes:
a. To provide you with our Services (as defined in the EFL Terms of Service);
b. To inform you about our Services and to respond to your requests;
c. For the creation or development of business intelligence or data analytics in relation to the services provided by us ;
d. To provide you with a better experience when you access our Platform and to improve the Services
e. To process employment related applications (if you apply for a position with EFL)
f. To comply with our legal or statutory obligations
g. To improve customer service: Personal Data you provide helps us respond to your customer service requests and support needs more efficiently.
h. To personalize user experience: We may use Personal Data in the aggregate to understand how our Users as a group use the services and resources provided on our site and offer relevant products and/or services to the user and to improve the User experience.
i. To improve our offerings: We may use feedback you provide to improve our products and services.
j. To run a promotion, contest, survey or other site feature: To send Users Personal Data they agreed to receive about topics we think will be of interest to them.
k. To send periodic emails: We may use the email address to send User Personal Data and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
l. To serve advertisements: We may also use Personal Data of the user such as email ID or postal address to deliver advertising to the user directly or at third party websites. We may also use the Personal Data to display relevant content where possible, store the User preferences to ease navigation on the Site and make subsequent offers or proposals to the User on products and services, which may be of interest to the User.
We do not sell, rent, share, distribute, lease or otherwise provide your Personal Data to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Data in the following cases:
a. Affiliates:
We may provide your Personal Data to our affiliates to enable them to improve the offerings, provide feedback and respond to their queries.
b. Co-lending Partners, Service Providers:
We may share your Personal Data with the service providers or co-lenders who work with us in connection with operating the Platform and/ or providing the offerings. All such service providers are subject to stringent confidentiality restrictions consistent with this Privacy Notice.
c. Co-Lending Partners:
We may share your Personal Data with co-lending partners in connection with the loan. Such sharing of Personal Data shall be on a Data Fiduciary to Data Fiduciary basis and the co-lending partners shall be separately responsible for it’s privacy obligations.
d. Merger or Acquisition:
We may transfer your Personal Data if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Platform, to a third party. Any such third party or resultant entity that receives your Personal Data shall have the right to continue to use your Personal Data in line with the purposes set out herein.
e. Legal and Regulatory Authorities:
We may disclose your Personal Data if we believe that we are required to do so: (i) by law; (ii) to comply with legal process or governmental requests; (iii) to enforce our agreements; (iv) to protect our operations; (v) to protect the rights, privacy, safety or property of the Company, you or others; and (vi) to permit us to pursue available remedies or limit the damages that we may sustain.
f. Details of Third Parties as per Digital Lending Guidelines:
The up to date details are available on the following link: Click here
We will retain User’s Personal Data as long as it is required to be retained for the purpose of provision of the Services. We may also retain and use User’s Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your security credentials, Personal Data, transaction information and data stored on our site. We use secure SSL encryption for exchange of all sensitive and private data between the site and its users.
Although we provide appropriate protections, we cannot warrant the security of Personal Data transmitted as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we will take necessary measures to mitigate such events.
You are solely responsible for maintaining the strict confidentiality of your login credentials, you may be able to access the Platform either by entering your login credentials or by using OTP sent to the registered mobile/email id.
You agree to immediately notify EFL in writing of any unauthorized use of Your Login or any other breach of security.
You have the following rights that can be exercised:
a. Right to access information about Personal Data.
b. Right to correction and erasure of Personal Data.
c. Right of grievance redressal.
d. Right to nominate.
e. Withdraw consent at any time where we are relying on consent to process Personal Data.
Depending on the nature of the request, we may ask you to complete a Personal Data request form or seek certain details to verify the request.
All requests for Personal Data will be handled within a reasonable period of time. If you would like to exercise ANY of these rights, please contact [email protected].
Only after exhausting EFL’s grievance redressal mechanism, you may approach the Data Protection Board of India that may be set up.
Our Platform may contain links to other websites/platforms/applications of your interest. Please note that we do not have any control over such other websites/platforms/applications, and you will be accessing these websites/ platforms/applications at your own risk. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites/platforms/applications and those are not governed by this Privacy Notice. You should exercise caution and study the privacy policy applicable to such websites/platforms/applications.
We do not collect Personal Data from children under the age of 18 years without the prior, verifiable consent of his or her legal representative. If the legal representative of the child discovers that the child has provided us with Personal Data, we request the legal representative of the child to contact us [email protected] to have the Personal Data deleted.
To the extent permissible under the law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, information, or other intangible losses (even if we have been advised of the possibility of such damages), arising out of this Privacy Notice.
This Privacy Notice shall in all respects be governed by and construed and enforced in accordance with the laws of India and the courts in Pune shall have an exclusive jurisdiction to adjudicate any subject matter under this Privacy Notice.
EFL has the discretion to update this Privacy Notice at any time. We encourage you to frequently check this page for any changes to stay informed about how we are handling the Personal Data collected. You acknowledge and agree that it is your responsibility to review this Privacy Notice periodically and stay updated of any changes. If we modify this Privacy Notice, we will make it available through the Platform and indicate the date of the latest revision. If such modifications materially alter your rights or obligations hereunder, we will undertake reasonable efforts to notify you of the change via email or through our Platform.
If you have any questions or concerns or grievances regarding this Privacy Notice, or wish to withdraw your consent in relation to the processing of your Personal Data you can reach out via email at [email protected].
Grievance Redressal Officer and Data Protection Officer :
Name: Mr. Vallabh Ghate
Designation: Company Secretary
Contact: 020-67290726
Electronica Finance Limited. Audumbar, 101/1, Erandwane, Dr Ketkar Road, Pune 411004, Maharashtra, India
Write in to [email protected] or call us on our toll-free number 1800-209-9718.
Terms of Service
PLEASE READ THESE TERMS OF SERVICE (“TERMS/AGREEMENT”) VERY CAREFULLY AS YOUR USE OF THE SERVICES HEREIN IS SUBJECT TO YOUR ACCEPTANCE OF AND COMPLIANCE WITH THE FOLLOWING TERMS. THESE TERMS FORMS A LEGAL AGREEMENT BETWEEN ELECTRONICA FINANCE LIMITED, A COMPANY INCORPORATED UNDER THE LAWS OF INDIA WITH ITS REGISTERED OFFICE AT Audumbar, 101/1, Erandwane, Dr Ketkar Road, Pune 411004 (THE “LICENSOR”, “COMPANY”, “WE” “OUR” OR “US”) AND YOU AND GOVERNS YOUR ACCESS AND USE OF THE WEB APP clik.efl.co.in AND MOBILE APPLICATION ”EFL Clik” (COLLECTIVELY REFERRED TO AS “APPLICATION(S)”) AND/OR THE SERVICES (DEFINED BELOW).
BY EXECUTING THESE TERMS OR BY ACCESS OR USING THE APPLICATION AND/OR THE SERVICES, YOU AGREE TO THE FOLLOWING TERMS. IF YOU DO NOT AGREE TO THE TERMS, DO NOT USE OR ACCESS THE APPLICATION AND/OR THE SERVICES. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS NOTICE, ACCESSING OR USING ANY OF THE APPLICATION AND/OR SERVICES INDICATES YOUR ACCEPTANCE OF THESE TERMS.
THESE TERMS ALONG WITH THE NOTIFICATIONS AND COMMUNICATIONS THAT YOU RECEIVE THROUGH THE COMMUNICATION MODES SHALL GOVERN YOUR ACCESS TO AND USE OF SERVICES ON APPLICATION. BY MERELY USING, REGISTERING, ACCESSING THE APPLICATION, YOU AGREE AND ACCEPT ALL THE TERMS AND CONDITIONS CONTAINED HEREIN, AND THESE TERMS INCLUDING THE COMPANY’S POLICIES CONSTITUTE YOUR BINDING OBLIGATIONS TO THE COMPANY. BY USING THE APPLICATION, YOU AGREE TO THE FOLLOWING TERMS AND REPRESENT THAT YOU HAVE READ AND UNDERSTOOD ALL OF THE PROVISIONS OF THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OR ACCESS THE APPLICATION.
WHEN YOU USE ANY CURRENT OR FUTURE SERVICES PROVIDED BY US THROUGH THE APPLICATION YOU WILL BE SUBJECT TO THE RULES, GUIDELINES, POLICIES, TERMS AND CONDITIONS APPLICABLE TO SUCH SERVICES AND THEY SHALL BE DEEMED TO BE INCORPORATED INTO THE TERMS AND CONSIDERED A PART AND PARCEL OF THE SAME. WE RESERVE THE RIGHT, AT OUR SOLE DISCRETION, TO CHANGE, MODIFY, ADD, OR REMOVE PORTIONS OF THE TERMS AND CONDITIONS AT ANY TIME. WE WILL NOTIFY YOU ABOUT SUCH CHANGES THAT MAY MATERIALLY IMPACT YOUR USE OF THE APPLICATION. YOUR CONTINUED USE OF APPLICATION FOLLOWING THE CHANGES OR UPDATES WILL MEAN THAT YOU ACCEPT AND AGREE TO THE REVISIONS. ACCESSING, BROWSING, OR OTHERWISE USING THE APPLICATION INDICATES YOUR AGREEMENT WITH ALL THE TERMS AND CONDITIONS. PLEASE READ CAREFULLY BEFORE PROCEEDING. BY ACCEPTING, YOU ALSO ACCEPT AND AGREE TO BE BOUND BY ALL OF COMPANY’S POLICIES APPLICABLE TO YOU, AS AMENDED, FROM TIME TO TIME.
THESE TERMS CONSTITUTES AN ELECTRONIC RECORD, WHICH IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES, OR ANY OTHER FORM SUCH AS CLICKWRAP TO INDICATE YOUR ACCEPTANCE OF THESE TERMS.
- “Borrower” shall refer to those Users who execute the Loan Agreement with the Lender for the approved Loan.
- “User/You” shall mean any person who accesses, downloads, uses and views the Application and the Services.
- “Intellectual Property Rights” means all rights including future rights in patents, designs, copyrights, trademarks, service marks, databases and typography rights (whether or not any of those is registered and including applications for registrations of the foregoing) together with all trade secrets, know-how and all rights or forms of protection of a similar nature or having equivalent or similar effect to any of those which may subsist anywhere in the world.
- “Lender” shall refer to Company granting the Loans to the Borrower.
- “Loan” shall mean the Credit Facility that User may apply for through the Application and which is sanctioned and granted by Lender, subject to the applicable terms and conditions of the Loan Agreement.
- “Loan Amount” shall refer to the approved amount disbursed to the Borrower as per the Loan Agreement.
- “Loan Agreement” shall mean the documentation including the loan agreement, key fact statement, schedule of charges, summary of Loan, sanction letter, any additional terms and conditions, account statements Demand Promissory Note (DPN), Cash Collateral Receipt (CCR), Amortization / Loan Repayment Schedule, Insurance Policy (if applicable) for underlying collateral and/or borrower etc. to be digitally signed by the Borrower and Lender for obtaining the Loan from the Lender.
- “Outstanding Amount(s)” shall mean the Loan Amount, any cost for Loan, interests and charges due and payable by Borrower to Lender, on the respective due date(s).
- “User Data” shall mean any data, information, documents or materials submitted by the Users with the Company before or during the use of the Services.
The Application enables the Users to apply and obtain loans and other credit facilities (“Credit Facilities”) from the Lender. The Application also allow the Users to enter into the Loan Agreement with the Lender and allows the Users to either receive the disbursement of Loan Amount in the User’s account or the end-beneficiary’s account as well as [repayment of the Outstanding Amount to the Lender]. The Application also allows the Users to access any information with regards to the Credit Facilities as published on the Application. All the above services of the Company shall collectively be referred to as “Services”.
- User agrees and acknowledges that all rights, title and interest (including, but not limited to all copyrights, trademarks, and other Intellectual Property Rights) in the Application belong to the Company. All logos, proprietary notices, tradenames, services marks identifying the Credit Facilities are the proprietary marks of the Company.
- User acknowledges that it does not own and shall not acquire any title, interest, or right including any Intellectual Property Rights in any intellectual property of the Company. The unauthorized copying, modification, use or publication of any intellectual property of Company is strictly prohibited. All content of the Application is the Intellectual Property Right of Company except the third party content and link to Third Party Platform on the Applications.
- Subject to the terms and conditions of these Terms, Company grants to User, a non-transferable, non-exclusive, non-sublicensable license (“License”) to use the Applications and Services thereof. Except for the License expressly provided in this clause, nothing contained in this Terms shall be construed as conferring any license or right, expressly, by implication, by estoppel or otherwise, under any Intellectual Property Rights, or under any third party’s intellectual property rights, and no part of the Applications may be reproduced, republished, copied, transmitted or distributed in any form or by any means without written permission of the Company.
- All suggestions, recommendations, bug-fixes, error-fixes or other communications from User to Company regarding the Applications shall, upon submission to Company be owned solely and exclusively by Company.
User agrees not to:
- use the Applications or the Services for committing fraud, misuse, money laundering, or for any unlawful and/or illegal purposes;
- duplicate, copy, sell, resell, reproduce or exploit any portion of the Applications;
- post, upload, email, transmit or otherwise make available any content (including User Data) that is harmful, threatening, unlawful, abusive, tortuous, harassing, defamatory, obscene, libellous, vulgar, invasive of another’s privacy, hateful, or racially, ethnically or otherwise offensive through the Applications or which infringes any trademark, patent, trade secret, copyright or other Intellectual Property Rights of any party;
- use the Applications and the Services to harm or injure any Third-Party;
- imitate any person or entity, on the Applications;
- forge passes or otherwise manipulate identifiers to disguise the origin of any content transmitted through the Application;
- upload, post, email, transmit or otherwise make available any content (including User Data) that User does not have a right to make available under any law or contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of service relationships or under nondisclosure agreements);
- email, transmit, upload, post or otherwise make available on the Applications, any unsolicited or unauthorized advertising, promotional materials, “spam,” “junk email”, “chain letters,” “pyramid schemes,” or any other form of solicitation; email, transmit, upload, post, or otherwise make available on the Application, any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or equipment regarding telecommunications; disrupt the normal flow of or otherwise act in a manner that negatively affects other user’s ability to engage in real time exchanges; interfere with or disrupt the Application or servers or networks connected to the Application, or disobey any requirements, events, policies or protocols of networks connected to the Applications; intentionally or unintentionally violate any applicable local, state, national or international laws and any regulations having the force of law.
- To access certain features of the Application, you are required to sign up and create a User account on the Application. To create a User account, You must provide us with your phone number, which we will used to authenticate your identity by generating a one-time- password in accordance with these Terms and our Privacy Policy.
- You agree to receive communications from us regarding: (i) information relating to transactions undertaken on/ through the Application; (ii) requests for payment at the instructions of the Lender; (iii) information about us and the Services, and Application including any modifications thereto; (iv) promotional offers and services from us; and (v) any other matter in relation to the Services.
- In the event that you uninstall the Application or deactivate your User account on the Application at any point prior to the full repayment of the Outstanding Amounts, such an act will not extinguish Your responsibilities under the Loan Agreement, and You shall continue to be liable to pay all Outstanding Amounts due as per the terms of the Loan Agreement.
- Upon creation of the User account, You shall be required to undertake certain know-your-customer (“KYC”) processes in order to avail the Credit Facilities and the Services. In this regard, You shall have to upload documents and information that may be necessary for the Lender to ascertain your eligibility to avail the Credit Facility (“KYC Documents”).
- Any processing that we undertake shall be in accordance with our Privacy Policy and the KYC process shall be conducted by an authorized third-party service provider of the Company as part of the Third-Party Services for which the User may be re-directed to a Third Party Platform. Further, in the event any additional information, data, or documentation is required by the Lender to determine your eligibility for the Credit Facility (collectively, “Additional Information”), You agree to share such Additional Information promptly upon request, and further authorise the Company and its third party service provider to process such Additional Information in connection with the Services and your use of the Applications.
- You agree and warrant to provide true, complete, and up-to-date KYC Documents and Additional Information. If the information provided by You, in the Company’s sole discretion, is unreliable or appears to be fraudulent or deficient, then you shall not be eligible to access and use the Application or avail our Services or Credit Facilities. If any deficiency is discovered in the information provided by You, the Company may terminate the User account or the Lender may cancel the Credit Facility sanctioned to You or terminate the Loan Agreement, which will not extinguish the liabilities and obligations of the Borrower under the Loan Agreement and Borrower shall continue to be liable to pay all Outstanding Amounts due as per the terms of the Loan availed.
Upon the approval of the Loan to the User, the User shall be required to create a NACH mandate on the Application over the account details that the User provides to the Lender. Borrower shall ensure that the bank account details of the end beneficiary is provided. Please note that the disbursement of the Loan Amount is conditional on User granting a NACH mandate.
If the Borrower cancels the NACH mandate while the Outstanding Amounts are still due, the Borrower will be required to provide us with an acceptable alternate repayment instrument (which may include without limitation, NACH or UPI based E-Mandates).
- The Services may include services, content, documents, and information owned by, licensed to, or otherwise made available by a third party as provided in the EFL Privacy Policy and applicable Loan Agreement and supporting documents (“Third-Party Services”) or contain links to Third-Party Services. You understand and acknowledge that Third Party Services are the responsibility of the third party that created or provided it and acknowledge that use of such Third-Party Services is solely at your own risk.
- We make no representations and exclude all warranties and liabilities, express or implied or arising in law, arising out of or pertaining to such Third-Party Services, including their accuracy or completeness. Should you avail a Third-Party Service, you shall be governed and bound by the terms and conditions and privacy policy of the third parties providing the Third Party Services. Further, all intellectual property rights in and to Third-Party Services are the property of the respective third parties.
User expressly agrees and acknowledges that the User’s use of the Services and the Applications is at its sole risk. The Services and the Applications are provided on an “as is” and “as available” basis. The Company specifically disclaims all warranties of any kind, whether express or including, implied, but not limited to the implied warranties of merchantability, suitability for a particular purpose and non-infringement. Any material downloaded or otherwise attained through the access or use of the Applications, is at User’s discretion and risk and User will be exclusively responsible for any damage to User’s computer system, electronic data or loss of data that results from the download of any such material. User shall be solely responsible for the use, misuse, or improper usage of the Services and the Applications. The Company shall not be accountable for any damages accruing out of the use of the Services which have not been expressly stipulated under these Terms. The Company makes no warranty, including implied warranty, and expressly disclaims any obligation, that: (a) The Applications or the Services will meet your requirements or will be available on an uninterrupted, timely, secure, or error-free basis; (b) the results that may be obtained from the use of the Applications or Services will be accurate or reliable.
The Company discourages the User from sending or posting to the Application any information that the User considers to be confidential or proprietary. Please note that if, the User does send or post any such User Data, information or material and consents to the use of such User Data, information or material by the Company, the Company will assume that it is not confidential. By sending or posting any User Data, information or material, the User grants the Company an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and the User agrees that the Company is free to use any ideas, concepts, know-how or techniques that the User sends or posts for any purpose on the Applications.
The User shall indemnify and hold harmless Company, its licensors, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees from any claim, demand, or actions including reasonable attorneys' fees made by any third party or penalty imposed due to or arising out or relating to: (i) your violation of any rights of any other person in connection with the Applications; and (ii) infringement of any third party intellectual property rights; (iii) any breach of the terms and conditions of these Terms; and (iv) any breach of applicable law or violation of any laws and regulations.
IN NO EVENT SHALL COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF APPLICATIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF YOUR USE OF THE APPLICATIONS OR THE SERVICE, INCLUDING WITHOUT LIMITATION WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF THE APPLICATIONS OR THE SERVICE OR THE CONTENT POSTED ON YOUR USER ACCOUNT, FROM INABILITY TO USE THE APPLICATIONS OR THE SERVICE, OR THE INTERRUPTION, SUSPENSION, MODIFICATION, ALTERATION, OR TERMINATION OF THE APPLICATIONS OR THE SERVICE. SUCH LIMITATION OF LIABILITY SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR RENDERED THROUGH OR ADVERTISED IN CONNECTION WITH THE APPLICATIONS OR THE SERVICES THROUGH THE USER’S ACCOUNT OR ANY LINKS ON THE APPLICATIONS, AS WELL AS BY REASON OF ANY INFORMATION, OPINIONS OR ADVICE RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE APPLICATIONS OR THE SERVICES. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT COMPANY SHALL NOT BE LIABLE FOR USER DETAILS AND USER DATA OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER OR THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU. THE FOREGOING LIMITATIONS OF LIABILITY SHALL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED WARRANTY OR REMEDY HEREIN.
The License to use, and access the Applications and Services is granted to the User till the User uses the Application (collectively referred to as “Term”).
Automatic Termination: Your right to access and use the Applications and Services terminates automatically upon –
- your material breach of these Terms;
- if Company is unable to verify or authenticate any information the Users provide;
- if it is believed that User’s actions may cause legal liability for the Users or the Company.
The Company may at any time, at our sole discretion, reinstate suspended User. A User that has been suspended or blocked may not register or attempt to register with Company or use the Applications (through itself or any other entity or legal form) in any manner whatsoever until such time that such a User is reinstated by Company. Notwithstanding the foregoing, if User breaches the Terms or other rules and policies, we reserve the right to recover any amounts due and owed by User to Company and take strict legal action, including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against the User.
User’s right to termination: The User may terminate this Agreement without cause, by giving a written notice of thirty (30) days to the Company wherein, the User shall be entitled to use the Services until the last day of the month in which the Services are terminated.
Parties’ right to termination: Either Party may terminate this Agreement in the event that (i) the other Party is in default of any of its material obligations hereunder or the Loan Agreement and such default is not remedied within sixty (60) days of receipt of written notice thereof or (ii) the other Party is adjudicated bankrupt or becomes insolvent, makes any assignment for the benefit of creditors, proceedings are instituted by the other Party seeking relief, reorganization or rearrangement under any laws relating to insolvency, bankruptcy or similar laws of any jurisdiction, a receiver, liquidator or trustee is appointed in respect of any property or assets of the other Party or an order is made for the liquidation, dissolution or winding up of the other Party.
Effect of Termination: Upon the expiry of the Term or termination of these Terms for reasons as stated above –
- the User’s License to access the Applications and use the Services shall immediately cease. Thereafter, User shall have no right, and the Company shall have no obligation, to execute any uncompleted Services.
- Termination of the Agreement or User’s deletion of its User account shall not immediately remove the contents of the User account and User’s account shall continue to be functional and User shall be liable for its obligations under the Loan Agreement (if any). If a User/Borrower executes Loan Agreement with Lender and the term of such Loan Agreement extend beyond the termination of these Terms, the said Borrower shall perform all its pending obligations with regards to the said Loan Agreement(s) as on the effective date of termination including but not limited to settlement of all payment obligations to the Lender or the Applications or any third party, and shall remain liable for all its obligations under the Loan Agreement.
- Governing law and dispute resolution: These Terms shall be governed by and construed and enforced in accordance with the laws of India. Subject to other provisions in this clause, courts in Pune shall have exclusive jurisdiction over all issues arising out of these Terms or the use of the Services and Applications.
- Severability: If any provision of these Terms is determined by any court or other competent authority to be unlawful or unenforceable, the other provisions of these Terms will continue to be in effect. If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue to be in effect (unless that would contradict the clear intention of the clause, in which case the entirety of the relevant provision will be deemed to be deleted).
- Assignment: You shall not licence, sell, transfer or assign your rights, obligations, or covenants under these Terms in any manner without our prior written consent. We may grant or withhold this consent in its sole discretion and subject to any conditions it deems appropriate. We may assign its rights to any of its affiliates, subsidiaries, or parent companies, or to any successor in interest of any business associated with the Services without any prior notice to you.
- Notices: All notices, requests, demands, and determinations for us under these Terms (other than routine operational communications) shall be sent to [email protected].
- Third Party Rights: No third party shall have any rights to enforce any Terms contained herein.
- Grievance Redressal Mechanism: In order to address any questions or grievances that you may have regarding the use of the Services or the Applications, please contact our grievance officer:
Name: Mr. Vallabh Ghate
Designation: Company Secretary
Contact No: 020-67290726
Electronica Finance Limited. Audumbar, 101/1, Erandwane, Dr Ketkar Road, Pune 411004, Maharashtra, India
Write in to [email protected] or call us on our toll-free number 1800-209-9718.
Cookies Policy
Cookies are alphanumeric files which are placed on to your device when you visit a website. It allows us to recognize your device and store some information about your preferences or past actions, analyze trends, to learn about our user base, operate and improve our services and provide you with a better experience when you visit our website.
- Permanent cookies –Permanent cookies helps us recognize you as an existing user, so it’s easier for you to return to the website without signing in again. After signing in, the permanent cookies stay on your browser and will be read when you return on to our sites. These remain on your computer/device for a pre-defined period.
- Session cookies –Session cookies only last for as long as the session exists (they get erased when the user closes the browser).
As for the domain to which it belongs, there are either:
- First-party cookies: These cookies are set by the web server of the visited page and share the same domain.
- Third- party cookies: These cookies are placed by third party on your device and may provide information to us and third parties about your usage of the website.
- Analytical Tools:
Google Analytics: We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookies about your use of the website are usually transferred to a server of Google in the US and stored there. We do not control third party cookies. You can also prevent the data generated by the cookie and related to your use of the website to Google and the processing of these data by Google, by visiting the following link. (https:// Download tools.google.com/dlpage/gaoptout?hl=de ) available browser plug-in and install it.)
We use personal information captured through cookies to make your interaction with us faster and more secure. They may be used for the following purposes:
- Preferences – Cookies allows the website to remember information that changes the way the site behaves or looks, such as your preferred language or the region you are in. Remembering your preferences enables us to personalize and display advertisements and other contents for you.
- Security/Optimization – Cookies allow us to maintain security by authenticating users, preventing fraudulent use of login credentials and protect user data from unauthorized parties. We may use certain type of cookies allow us to block many types of attacks, such as attempts to steal content from the forms present on the website.
- Processing – Cookies enable the website to work efficiently. Basis such cookies, we are able to deliver services that a website visitor expects, like navigating around web pages or accessing secure areas of the website.
- Advertising – We use cookies to make advertising more engaging to our users. Some common applications of cookies are made to select advertising based on what’s relevant to you, to improve reporting on campaign performance and to avoid showing ads you would have already seen. Cookies capture information about how you interact with the website, which includes the pages that you visit most.
- Communication – We may use information collected via cookies to communicate with you, for sending newsletters, seeking your opinion and feedback and providing you services and promotional materials.
- Analytics and Research – We may use cookies to better understand how people use our products/services so that we can improve them.
You can decide whether to accept or not to accept cookies. You can disable the cookies by adjusting the settings on your browser (see your browser Help for how to do this). Disabling cookies may affect the functionality of our website.
Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify this Policy, we will make it available through the website and indicate the date of the latest revision. Last updated January 12, 2024
SurePass
SurePass
SurePass
Finvu
CIBIL
CRIFF
SendClean
Whistle
Digilocker
Digio
Miscot Systems
Adaequare
Digio
HDFC - Offline
Worldline
HDFC
Digio
Airtel
